Legal / Terms
Terms & Conditions
These Terms & Conditions explain the rules for using the Hook & Scale website and our digital services.
Clear expectations. Transparent relationships.
01 / Website Use
Using our website
By accessing or using the Hook & Scale website, you agree to these Terms & Conditions. Please use this website responsibly and only for lawful purposes.
Acceptance of these terms
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please discontinue using the website.
Lawful use
You agree not to misuse, interfere with, damage, or attempt unauthorized access to any part of the website, its services, or connected systems.
Information accuracy
We strive to keep all information accurate and current. However, content may change without prior notice as our services and business evolve.
Intellectual property notice
All content on this website, including branding, graphics, layouts, copy, and visual assets, belongs to Hook & Scale unless otherwise stated and may not be copied or reused without permission.
02 / Services & Responsibilities
Services work best with clear collaboration
Our services are delivered through strategy, systems, execution, and communication. To create strong outcomes, both Hook & Scale and the client are expected to work with clarity and responsibility.
Good systems reduce confusion. Clear responsibilities create better outcomes.
Services by agreement
Our services, deliverables, timelines, and commercial terms are confirmed through written proposals, agreements, invoices, or approved communication.
Client inputs and approvals
Clients are responsible for providing accurate information, brand assets, access credentials, feedback, and approvals required to move work forward.
Timelines and dependencies
Timelines may change if required inputs, approvals, platform access, payments, or third-party responses are delayed.
Performance and results
We work to improve performance through strategy, creative, campaigns, data, and systems. However, specific results, revenue, leads, or platform outcomes cannot be guaranteed.
Platform and market changes
Digital performance may be affected by advertising platforms, algorithm changes, audience behaviour, competition, budgets, tracking limits, and market conditions.
03 / Commercial Terms
Payments, platforms and liability
Some parts of digital work depend on payments, third-party tools, advertising platforms, and external systems. This section explains how those responsibilities are handled.
Quotes and payments
Fees, retainers, project charges, payment timelines, and billing terms are shared through proposals, invoices, agreements, or approved written communication.
Third-party platforms
We may use third-party tools, platforms, software, analytics systems, advertising accounts, automation tools, hosting services, or communication platforms while delivering services.
External websites and tools
Our website or services may link to third-party websites or tools. Hook & Scale is not responsible for their content, policies, availability, security, or performance.
Limitation of liability
To the maximum extent permitted by law, Hook & Scale will not be liable for indirect, incidental, consequential, or platform-related losses arising from website use or service dependencies.
Important note: Service interruptions, platform outages, tracking limitations, policy changes, or third-party errors may affect service delivery and campaign performance.
04 / Intellectual Property
Our work, content and brand assets
The Hook & Scale website, brand identity, creative assets, layouts, copy, visuals, systems, and original content are protected intellectual property unless otherwise agreed in writing.
Website content
All website copy, page layouts, section structures, visuals, and design elements belong to Hook & Scale unless otherwise stated.
Brand assets
The Hook & Scale name, logo, identity, messaging, and brand presentation may not be copied, modified, or reused without written permission.
Creative work
Creative concepts, strategies, campaign ideas, designs, edits, funnels, landing pages, and marketing systems remain protected unless ownership transfer is agreed.
Case studies
Case studies, project previews, results, screenshots, and portfolio materials are presented for reference and may not be reproduced without permission.
Code and systems
Custom website sections, scripts, frameworks, automation logic, and internal systems created by Hook & Scale remain protected unless agreed otherwise.
Client materials
Client-provided brand assets, media, data, and information remain the property of the respective client or rightful owner.
Ownership note: Nothing on this website grants permission to copy, reproduce, distribute, or commercially use Hook & Scale assets without written approval.
05 / Contact & Updates
Questions about these terms?
If you have questions about these Terms & Conditions or need clarification before working with Hook & Scale, you can contact us directly.
Direct support channel for clarity
Contact Our TeamWe may revise these Terms & Conditions from time to time. Continued use of our website indicates acceptance of the latest version published on this page.